Letting down patients; the NHS

I have the upmost respect for doctors and nurses all over the world. However my family and I’m sure others around the world are being failed by the system daily. I’m writing this not because I’m angry but simply upset

My uncle has been in hospital now for just over a week. Last night they didn’t even bring any food for him and when we questioned them they said they forgot. They went to get his food which he picked off a specific menu only to be told he couldn’t have it and was given half a sandwich. He is a fussy eater but was told as he is to weak to cut up food and has the shakes he could pick from what is known as ‘the finger food menu’ I.e fish fingers and chips etc. But for 5 days in a row now they have not delivered one of the things he has picked from the options they give to him. 

He is under strict instructions to stay hydrated however they said they had no jugs to put water in today so he couldn’t have one. It wasn’t until we kicked up a fuss that they bought one, considering they said they had no jugs it’s impressive how they managed to get one when something was said. I understand this doesn’t sound like much of an issue but when he is specifically told he needs to keep hydrated you’d think this is a priority to the staff. 

So today they forgot about him again at tea time and simply walked past his room. After patiently waiting for an hour longer than we should have we bought it too their attention. The picture attached is what he was given.. Bare in mind he is a fully grown man.. I wouldn’t give this lunch to a five year old. I’m not one to complain but when he is so ill and this is the place that is supposed to look after him it frustrates me.

We as a family have to put our faith in the hospitals to take care of him as this is the best place for him. As we have been told several times but how are we expected to sleep at night knowing he is being somewhat neglected? 

Please do not think that I do not respect doctors and nurses and the work they do because I do. It’s just sometimes what is seen as a little issue to them can be seen as a major issue to us. 

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